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Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)

Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.

Medical practice manager makes financial plans with calculator after reading revenue cycle management news
Medical practice manager makes financial plans with calculator after reading revenue cycle management news
Physician ponders various Instagram name ideas for doctors
Physician ponders various Instagram name ideas for doctors
Guide to creating Instagram name ideas for doctors

Use these tips to help you create the perfect Instagram name for doctors.

Physician smiles for website photo as part of branding in healthcare
Physician smiles for website photo as part of branding in healthcare
How to leverage branding in healthcare to attract more patients

Use this guide to shape your practice’s marketing strategy to retain current patients and attract potential patients.

Patient smiles while looking at phone, appreciating automatic appointment reminders
Patient smiles while looking at phone, appreciating automatic appointment reminders
9 patient appointment reminder templates that work

Use these tried-and-true appointment reminder templates to keep your schedule full, reduce no-shows, and elevate the patient experience.

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what is the best approach to handling patient cancellations
what is the best approach to handling patient cancellations
What is the best approach to handling patient cancellations?

Managing cancellations and no-shows is critical for both patient health and practice performance. Here’s why cancellations happen for both patients and providers — and how to avoid them.

Physician interacts with patient during appointment, building a strong doctor-patient relationship
Physician interacts with patient during appointment, building a strong doctor-patient relationship
The doctor-patient relationship: 8 ways to improve patient retention

Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.

why do patients miss appointments
why do patients miss appointments
How to properly bill patients for missed appointments

Discover how no-show fees can discourage missed appointments — and how you can bill patients who miss appointments the right way.

Retiree on Medicare asks healthcare provider what is an accountable care organization
Retiree on Medicare asks healthcare provider what is an accountable care organization
What is an Accountable Care Organization? A provider’s guide

Accountable Care Organizations (ACOs) are groups of healthcare providers and hospitals that come together to coordinate care for Medicare patients.

Two physicians look at the best medical pages on Facebook on a tablet
Two physicians look at the best medical pages on Facebook on a tablet
15 best medical practice Facebook pages

Use these medical pages on Facebook as inspiration as you craft your page to reflect your branding and services. 

Medical practice manager performs a risk-adjustment audit
Medical practice manager performs a risk-adjustment audit
3 steps to prepare for a risk-adjustment audit

Performing an internal HCC audit helps physicians identify compliance risks before payers do. Here are steps to help practices get started.

Medical professionals gathered in a meeting discussing patient care and practice strategies around a laptop in a hospital office.
Medical professionals gathered in a meeting discussing patient care and practice strategies around a laptop in a hospital office.
5 ways to diversify revenue streams in your medical practice

Diverse revenue streams support healthier revenue cycle management in your practice. Use these 5 practical approaches to get started.

Physician applies telehealth best practices while speaking with a patient during a video call appointment
Physician applies telehealth best practices while speaking with a patient during a video call appointment
10 telehealth best practices

Telehealth is here to stay. Here are 10 effective strategies to assist your practice in seamlessly incorporating telehealth long-term.

Person looks at digital intake forms on smartphone as part of patient consumerism
Person looks at digital intake forms on smartphone as part of patient consumerism
Satisfy consumerist patients during their visits with these 5 tools

What is patient consumerism, and how does it impact your practice? Here are 5 tools that positively impact the patient experience.

Physician shows patient survey on tablet to measure patient engagement
Physician shows patient survey on tablet to measure patient engagement
5 KPIs to help measure patient engagement in your practice

Wondering how to measure patient engagement? Here are 5 KPIs that reveal the efficacy of your efforts.

Physician reads about HIPAA and healthcare marketing
Physician reads about HIPAA and healthcare marketing
What medical practices need to know about HIPAA and healthcare marketing

Here’s the essential guide with concrete tips and examples for how your practice can carry out HIPAA-compliant marketing. 

patient no-show policy
patient no-show policy
No-show policy for your practice: A complete guide

A strong no-show policy not only reduces late and no-show appointments but protects your practice revenue and patient relationships. Here’s how.

Physician explains the Value in Health Care Act of 2023 to a patient
Physician explains the Value in Health Care Act of 2023 to a patient
Value in Health Care Act of 2023: What providers need to know

The Value in Health Care Act of 2023 enables providers to both optimize medical costs for patients and improve patient outcomes through financial incentives.

automation in healthcare
automation in healthcare
Embracing the future: How automation in healthcare transforms medical practice operations

Learn how you can improve efficiency and profitability with the help of medical practice management software.

Physician reading about why documentation is important for medical coding
Physician reading about why documentation is important for medical coding
Leveraging medical record documentation for medical coding accuracy and revenue integrity

Improving the accuracy and completeness of healthcare documentation is vital. Here are tips on exactly how to improve your documentation.

Medical billing company employees work on calculations while learning about revenue cycle management news
Medical billing company employees work on calculations while learning about revenue cycle management news
Physician looks out office window preparing to answer patient questions about what is a tripledemic
Physician looks out office window preparing to answer patient questions about what is a tripledemic
What is a tripledemic and how can physicians fight the threats posed?

As the country prepares to head into another cold and flu season, here are strategies to protect your and your patients’ health — as well as save your practice time.

Physician assisting patient while wondering is concierge medicine legal
Physician assisting patient while wondering is concierge medicine legal
5 legal considerations with concierge medicine

Patients want more attention and time from physicians, yet many physicians are struggling to hire and retain enough staff to keep their doors open while also maintaining a work-life balance. Concierge medicine is one potential solution, but there are legal questions to consider.

medical billing process
medical billing process
How to get paid more and faster by improving your medical billing process

By following best practices for medical billing, you can reach your profit potential.

Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
17 ways to celebrate Thanksgiving in your primary care practice

Boost morale for your staff and patients and capture the spirit of the holiday by trying one (or more) of these Thanksgiving celebration ideas.

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