The Intake

Insights for those starting, managing, and growing independent healthcare practices

Getting Paid

Navigate the financial elements of your independent practice with ease. Learn to streamline claims, automate billing, manage your revenue cycle, and get paid with our actionable guidance.

Latest in Getting Paid

automate healthcare billing
automate healthcare billing
How to transition to automated billing processes 

Get the actionable steps your healthcare practice can take to transition smoothly to automated billing.

Diagram depicting claims care rcm
Diagram depicting claims care rcm
Vital Signs: A May 2024 wrap-up of revenue cycle management healthcare news

This month’s ‘Vital Signs’ covers cyberattack difficulties, RPM code discussions, and significant telehealth coverage expansions

Vital signs April 2024
Vital signs April 2024
Vital Signs: An April 2024 wrap-up of revenue cycle management healthcare news

Stay updated on the latest trends and challenges in revenue cycle management with this comprehensive roundup, which covers new billing codes, perceptions of AI in healthcare, Change Healthcare cyberattack recovery, and more. Discover insights that can help improve billing practices, enhance patient care, and support financial health in your medical practice.

Image depicting RPA vs. AI for medical billing
Image depicting RPA vs. AI for medical billing
RPA vs. AI for medical billing: What does the future hold?

Will artificial intelligence replace robotic process automation (RPA)? Here’s what medical practices and RCM staff need to know to stay profitable.

better medical billing
better medical billing
2024 getting paid strategies for independent practices and billing companies

The key to preventing billing errors and claim denials is preparation.

Get expert tips, guides, and valuable insights for your medical practice
vital signs RCM column-march 2024
vital signs RCM column-march 2024
Vital Signs: A March 2024 wrap-up of revenue cycle management healthcare news

This March 2024 RCM roundup highlights the ongoing recovery from the Change Healthcare outage, along with other key news such as Medicare payments reform, the role of private equity in practice acquisitions, the integration of AI tools by doctors, a new CMS primary care payment model, and a projected physician shortage.

What medical billing companies need to know about the Change Healthcare cyberattack
What medical billing companies need to know about the Change Healthcare cyberattack
What do medical billing companies need to know about the Change Healthcare cyberattack?

The Change Healthcare cyberattack has disrupted medical billing processes for many. As a billing company, here’s how you can coordinate with payers and clients to mitigate the impact on transactions and revenue.

Graphic depicting financial policy for medical practice
Graphic depicting financial policy for medical practice
How to write an effective financial policy for your medical practice (with free checklist)

Use this checklist to create a clear, complete financial policy for your medical practice — and help your practice thrive.

Medical professional helps patient with patient billing statements
Medical professional helps patient with patient billing statements
Patient billing statement best practices to improve medical billing

Apply these strategies to boost patient satisfaction and improve financial outcomes for your practice.

vital signs feb 2024
vital signs feb 2024
Vital Signs: February 2024’s wrap-up of revenue cycle management healthcare news

February 2024’s RCM wrap-up includes updates around the availability of procedure volume data on Medicare.gov, strategies to combat physician burnout through note bloat reduction, and why the industry is on high cybersecurity alert.

Medical practice staff look at computer working on verifying medical insurance eligibility
Medical practice staff look at computer working on verifying medical insurance eligibility
5 tips to achieve 100% patient insurance eligibility verification

These strategies will help you improve your process for verifying medical insurance eligibility and achieve 100% eligibility verification.

Best ways to collect patient payments
Best ways to collect patient payments
A step-by-step guide to collecting patient payments

Learn how to effectively reduce patient payment frustrations and improve your practice’s revenue.

value based reimbursement
value based reimbursement
Value-based reimbursement: A model that benefits patients, practices, and payers

Something’s happening in healthcare reimbursements. The change? A shift from traditional fee-for-service models to more nuanced value-based reimbursement models. 

Image depicting the question of what is RADV
Image depicting the question of what is RADV
Understanding risk adjustment: The definitive RADV rulebook for healthcare

Here’s what you need to know about risk adjustment data validation (RADV), the RADV final rule, and how they will affect your practice.

Medical provider uses calculator to determine impact of revenue cycle management healthcare news
Medical provider uses calculator to determine impact of revenue cycle management healthcare news
Vital Signs: A monthly wrap-up of revenue cycle management healthcare news for January 2024

This January 2024 RCM wrap-up includes what you need to know about new Medicare revenue opportunities, a new rule for prior authorizations, and more.

healthcare financial analyst
healthcare financial analyst
Supercharge your medical practice financial health by optimizing operations

Optimize operations with the best habits for practice financial health.

modifier 33
modifier 33
Coding rules for modifier 33 and modifier PT

Modifier 33 and modifier PT impact medical claims processing. Here’s the difference.

Medical practice manager reads about revenue cycle management news
Medical practice manager reads about revenue cycle management news
Vital Signs: A wrap-up of revenue cycle management news for December 2023

This December 2023 RCM wrap-up includes compliance updates, preparations for new codes, and fee schedule changes.

Patients look at medical billing documents enabling a good patient payment experience
Patients look at medical billing documents enabling a good patient payment experience
How to streamline the patient payment experience and medical billing process

Get expert insights into medical billing process efficiencies that will help your independent practice be more profitable.

revenue cycle management healthcare
revenue cycle management healthcare
RCM: The ultimate guide to improve practice fiscal health

Improving practice financial health is as simple as improving revenue cycle management.

Independent medical provider reads about outsourced billing services
Independent medical provider reads about outsourced billing services
How to outsource medical billing to master revenue management

Looking to outsource medical billing? Read our complete guide to outsourced billing services to determine if it’s right for your practice.

Person reviewing insurance appeal letter
Person reviewing insurance appeal letter
Sample letter for appealing a health insurance claim denial

The often labor-intensive process of reworking a denied claim and compiling additional documentation can deter practices from submitting an appeal.

diversify practice revenue
diversify practice revenue
5 ways to diversify revenue streams in your medical practice

Having diverse revenue streams equals healthy revenue cycle management for your practice. Here are 5 approaches to explore.

Stethoscope and medical billing documents depict RCM
Stethoscope and medical billing documents depict RCM
The new RCM: Going beyond billing and revenue cycle collections

Revenue cycle management (RCM) is far more than the mechanics of billing and collections. Here are opportunities to improve your practice’s revenue.

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