The Intake

Insights for those starting, managing, and growing independent healthcare practices

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healthcare observances calendar
healthcare observances calendar
Complete 2024 calendar of health observances and holidays in the US (free monthly downloads)

Health observance calendars make it easier for practices to market proactive care services to patients. Get organized and boost your healthcare marketing efforts with our free calendar.

Medical practice manager reads about revenue cycle management news
Medical practice manager reads about revenue cycle management news
Vital Signs: A wrap-up of revenue cycle management news for December 2023

This December 2023 RCM wrap-up includes compliance updates, preparations for new codes, and fee schedule changes.

Graphic with spotlight on medical practice depicting patient survey about independent practices
Graphic with spotlight on medical practice depicting patient survey about independent practices
Survey: Patients prefer personalized care from independent practices above corporate providers

Tebra surveyed 1,146 US adults with current healthcare providers to learn about their preferences between independent healthcare providers and health systems and corporate-based providers.

Woman on phone scheduling patients for appointments.
Woman on phone scheduling patients for appointments.
The top reasons patients no-show or cancel

Develop simple, actionable solutions to address the no-show and cancellation challenges your practice faces.

Patients look at medical billing documents enabling a good patient payment experience
Patients look at medical billing documents enabling a good patient payment experience
How to streamline the patient payment experience and medical billing process

Get expert insights into medical billing process efficiencies that will help your independent practice be more profitable.

Get expert tips, guides, and valuable insights for your medical practice
Medical practice owner types policy guidelines for terminating a patient relationship
Medical practice owner types policy guidelines for terminating a patient relationship
Terminating a patient relationship: A guide for practices and providers (includes sample letters)

Terminating a patient relationship is never easy but sometimes necessary. Here are best practices you need to know, plus sample letter templates.

healthcare AI
healthcare AI
Healthcare AI and HIPAA privacy concerns: Everything you need to know

Healthcare AI has enormous potential to benefit practices — and to violate HIPAA. Here’s what you need to know to stay in compliance.

revenue cycle management healthcare
revenue cycle management healthcare
RCM: The ultimate guide to improve practice fiscal health

Improving practice financial health is as simple as improving revenue cycle management.

Independent medical provider reads about outsourced billing services
Independent medical provider reads about outsourced billing services
How to outsource medical billing to master revenue management

Looking to outsource medical billing? Read our complete guide to outsourced billing services to determine if it’s right for your practice.

Person reviewing insurance appeal letter
Person reviewing insurance appeal letter
Sample letter for appealing a health insurance claim denial

The often labor-intensive process of reworking a denied claim and compiling additional documentation can deter practices from submitting an appeal.

best podcasts for doctors
best podcasts for doctors
8 best podcasts for doctors and healthcare providers

Stay current with healthcare and business with some of the best medical podcasts for doctors.

Nurse practitioner laws by state
Nurse practitioner laws by state
Behind the scenes: Comparing independent and corporate healthcare practices

Tebra investigated how independent healthcare providers can compete with corporate- and health system-based providers. Here are the findings.

what is the best approach to handling patient cancellations
what is the best approach to handling patient cancellations
What is the best approach to handling patient cancellations?

Managing cancellations and no-shows is critical for both patient health and practice performance. Here’s why cancellations happen for both patients and providers — and how to avoid them.

what is revenue cycle in healthcare
what is revenue cycle in healthcare
RCM: The ultimate guide to Healthcare Revenue Cycle Management

Learn about RCM, including what it is, what it involves, and how to improve it for practice success.

Physician and medical practice staff member read about how to calculate and improve patient no-show rate
Physician and medical practice staff member read about how to calculate and improve patient no-show rate
How to calculate patient no-show rate

The patient no-show calculation rate is a metric to help track patient experience, and these 7 tips can help you improve it.

diversify practice revenue
diversify practice revenue
5 ways to diversify revenue streams in your medical practice

Having diverse revenue streams equals healthy revenue cycle management for your practice. Here are 5 approaches to explore.

patient retention strategies
patient retention strategies
Patient retention strategies to help your practice thrive

High patient retention can shrink your availability gap. Here’s how patient rewards and loyalty programs can help.

Physician smiles for website photo as part of branding in healthcare
Physician smiles for website photo as part of branding in healthcare
How to leverage branding in healthcare to attract more patients

Use this guide to shape your practice’s marketing strategy to retain current patients and attract potential patients.

Solve cancellation and no-show challenges
Solve cancellation and no-show challenges
Stats you need to know about patient cancellations and no-shows

Discover research around why both patients and practices miss appointments or cancel at the last minute.

Stethoscope and medical billing documents depict RCM
Stethoscope and medical billing documents depict RCM
The new RCM: Going beyond billing and revenue cycle collections

Revenue cycle management (RCM) is far more than the mechanics of billing and collections. Here are opportunities to improve your practice’s revenue.

Medical billing company manager reads about marketing your billing company to mental health practices
Medical billing company manager reads about marketing your billing company to mental health practices
6 tips for marketing your billing company to mental health practices

Due to increased demand, many mental health practices may be open to having a billing company assist them. Here are tips to market to them.

healthcare back office
healthcare back office
Bridge the gap between the healthcare back office and front desk

Good communication between the back office and front desk is necessary for quality care. It’s time to create a cohesive team.

coping with holiday stress
coping with holiday stress
Survey: How patients and workers cope with mental health challenges during the holidays

Understand the mental health challenges Americans are experiencing during this holiday season and what tips healthcare workers have to offer.

Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)

Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.

X (Twitter) bios for doctors
X (Twitter) bios for doctors
X (Twitter) 101 for healthcare providers

X might be a valuable part of a practice marketing plan. Here’s what you need to know.

Get expert tips, guides, and valuable insights for your healthcare practice