All Articles

a Black doctor using a tablet to take steps to protect patient privacy
a Black doctor using a tablet to take steps to protect patient privacy
4 steps to protect patient privacy you can implement right now

Regulatory compliance, internal audits, secure software, and patient education are all foundational to protect patient privacy.

doctor frustrated because of poor patient communication
doctor frustrated because of poor patient communication
When poor patient communication costs more than you think

Poor patient communication leads to missed appointments, lost revenue, and lower satisfaction. Learn how the right communication tools protect your practice from hidden costs.

Patients appreciate patient messaging systems for medical practices.
Patients appreciate patient messaging systems for medical practices.
Why messaging systems are the differentiator for patient experience

When every patient interaction feels easy and personal, loyalty follows.

a doctor who has optimized online patient scheduling
a doctor who has optimized online patient scheduling
How to optimize patient communication and scheduling at your medical practice

Maximize the patient experience and your practice’s efficiency by optimizing your patient flow management.

ICD-10 codes for Halloween
ICD-10 codes for Halloween
25 spooky ICD-10 codes to watch out for this Halloween

Using the correct code for Halloween-related injuries is essential for a smooth reimbursement process.

Get expert tips, guides, and valuable insights for your medical practice
Halloween activities to boost patient engagement at your medical practice
Halloween activities to boost patient engagement at your medical practice
Frightfully fun: 8 Halloween activities to boost patient engagement at your medical practice

Looking for fun Halloween activities for your practice? Try these strategies to engage your patients and community.

halloween ideas for a dental office
halloween ideas for a dental office
8 scary-good Halloween dental marketing ideas for your practice

Use these marketing ideas to scare up some patient enthusiasm at your dental practice this October.

woman responding to negative reviews
woman responding to negative reviews
Tips to handle negative online reviews with ease

Negative online reviews can damage your healthcare practice. Learn how to respond effectively and protect your reputation.

A doctor managing patient reviews with AI.
A doctor managing patient reviews with AI.
Improve the patient experience with AI-powered review replies and insights

Respond fast, catch recurring issues, and turn feedback into a better patient experience.

Provider looks at Google reviews for his medical practice
Provider looks at Google reviews for his medical practice
How to get more online reviews – and why it matters for your medical practice

Having consistent, positive online reviews is essential to helping your medical practice rank well on Google. Try these techniques to get more patient reviews.

Medical practice staff member and coder review AMA CPT changes 2026
Medical practice staff member and coder review AMA CPT changes 2026
What’s new with the AMA CPT code set for 2026

Discover 288 new CPT codes for 2026 and learn how to update your practice systems to ensure compliance and maximize reimbursement.

tips for physicians on cyberattacks
tips for physicians on cyberattacks
Physician cybersecurity: 9 tips to protect patient health records from cyberattacks

Healthcare providers can protect patient records and help prevent cyber threats with these actionable tips.

Dentist helps child patient on National Dentist Day
Dentist helps child patient on National Dentist Day
7 marketing ideas for National Dentist Day

National Dentist Day is an opportunity to drive awareness and new appointment bookings. Here are 7 ways to engage new and existing patients.

Medical biller team works together exemplifying what resilient billing companies do differently
Medical biller team works together exemplifying what resilient billing companies do differently
What resilient medical billing companies do differently (and how to follow their lead)

Discover how top billing companies build resilience without bigger budgets — through smart systems, clear processes, and strategic automation.

Physician looks at data on tablet as part of healthcare remote patient monitoring
Physician looks at data on tablet as part of healthcare remote patient monitoring
Prepare for greater CMS oversight of healthcare remote patient monitoring services (+ free checklist)

CMS is ramping up oversight of remote patient monitoring claims — find out if your practice’s billing patterns could trigger an audit.

independent practices are better than hospitals
independent practices are better than hospitals
Unlocking the competitive edge: 3 advantages independent practices have over hospitals and corporations

Deciding between private practice and larger health systems can be challenging for new and experienced healthcare providers alike.

dry january 2024 trends
dry january 2024 trends
Cheers to health: Medical benefits of Dry January and cutting back on alcohol

A look at the rising trends of Dry January and Damp January and their impact on mental and physical health as revealed by regional interest and healthcare experts.

urgent care lessons
urgent care lessons
What private healthcare practices can learn from urgent care centers

Grow an independent practice and perfect patient retention by following the example of urgent care centers.

medical billing staff practicing cybersecurity to protect patient data
medical billing staff practicing cybersecurity to protect patient data
Cybersecurity in medical billing: Protecting patient data in the age of AI

Cybersecurity has shifted from an IT concern to business-critical priority.

healthcare back office
healthcare back office
Bridge the gap between the healthcare back office and front desk

Good communication between the back office and front desk is necessary for quality care. It’s time to create a cohesive team.

Smiling person looks at phone making a Google appointment with a healthcare provider
Smiling person looks at phone making a Google appointment with a healthcare provider
Patients can book directly through Google Appointments

Follow these simple steps to increase your online reach and allow patients to find you — for long-term practice success.

learning the advantages and disadvantages of online medical appointment systems
learning the advantages and disadvantages of online medical appointment systems
The pros and cons of online patient scheduling

Learn about the advantages and disadvantages of offering online appointment scheduling for patients.

medical front office staff smiling and collaborating
medical front office staff smiling and collaborating
How to attract and retain patients by focusing on front-office staff

There are a number of ways you can support and encourage staff so they help you achieve your goals of attracting and retaining patients.

Person looks at medical bill exemplifying the most frustrating digital pain points patients experience
Person looks at medical bill exemplifying the most frustrating digital pain points patients experience
Booking to billing: The 6 most frustrating digital pain points for patients

Discover the 6 digital frustrations driving patients away from your practice and learn simple solutions to boost retention and revenue.

Doctor focuses on computer to prevent patient churn with AI
Doctor focuses on computer to prevent patient churn with AI
How AI-powered review insights can help you spot — and prevent — patient churn

Transform patient feedback into actionable insights with AI-powered review analysis that spots churn risks early and helps you retain more patients.

Stay Ahead with Expert Healthcare & Billing Insights

Get the latest industry updates, financial tips, and expert strategies — delivered straight to your inbox.