The Intake

Insights for those starting, managing, and growing independent healthcare practices

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Physician ponders various Instagram name ideas for doctors
Physician ponders various Instagram name ideas for doctors
Guide to creating Instagram name ideas for doctors

Use these tips to help you create the perfect Instagram name for doctors.

Medical practice manager makes financial plans with calculator after reading revenue cycle management news
Medical practice manager makes financial plans with calculator after reading revenue cycle management news
5 star doctor reviews
5 star doctor reviews
What do 5-star doctor reviews mean?

5-star doctor reviews from happy and satisfied patients can help grow your credibility, patient volume, and revenue. Here’s how.

why do patients miss appointments
why do patients miss appointments
How to properly bill patients for missed appointments

Discover how no-show fees can discourage missed appointments — and how you can bill patients who miss appointments the right way.

Physician interacts with patient during appointment, building a strong doctor-patient relationship
Physician interacts with patient during appointment, building a strong doctor-patient relationship
The doctor-patient relationship: 8 ways to improve patient retention

Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.

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Physician smiles and greets a patient for an appointment after digital patient engagement
Physician smiles and greets a patient for an appointment after digital patient engagement
Increase patient loyalty in healthcare by optimizing the digital patient experience

Learn what really earns patient loyalty and why it’s the key to a successful practice.

patient recall meaning
patient recall meaning
From checkup to follow up: A guide to effective patient recall with free templates

Follow-up appointments are an important part of patient retention and quality care. Here’s why they matter — and 4 templates to use when you reach out to patients.

Patient smiles while looking at phone, appreciating automatic appointment reminders
Patient smiles while looking at phone, appreciating automatic appointment reminders
9 patient appointment reminder templates that work

Use these tried-and-true appointment reminder templates to keep your schedule full, reduce no-shows, and elevate the patient experience.

Retiree on Medicare asks healthcare provider what is an accountable care organization
Retiree on Medicare asks healthcare provider what is an accountable care organization
What is an Accountable Care Organization? A provider’s guide

Accountable Care Organizations (ACOs) are groups of healthcare providers and hospitals that come together to coordinate care for Medicare patients.

Two physicians look at the best medical pages on Facebook on a tablet
Two physicians look at the best medical pages on Facebook on a tablet
15 best medical practice Facebook pages

Use these medical pages on Facebook as inspiration as you craft your page to reflect your branding and services. 

Medical practice manager performs a risk-adjustment audit
Medical practice manager performs a risk-adjustment audit
3 steps to prepare for a risk-adjustment audit

Performing an internal HCC audit helps physicians identify compliance risks before payers do. Here are steps to help practices get started.

Person looks at digital intake forms on smartphone as part of patient consumerism
Person looks at digital intake forms on smartphone as part of patient consumerism
Satisfy consumerist patients during their visits with these 5 tools

What is patient consumerism, and how does it impact your practice? Here are 5 tools that positively impact the patient experience.

Physician shows patient survey on tablet to measure patient engagement
Physician shows patient survey on tablet to measure patient engagement
5 KPIs to help measure patient engagement in your practice

Wondering how to measure patient engagement? Here are 5 key performance indicators you can use to measure the efficacy of your efforts.

Physician reads about HIPAA and healthcare marketing
Physician reads about HIPAA and healthcare marketing
What medical practices need to know about HIPAA and healthcare marketing

Here’s the essential guide with concrete tips and examples for how your practice can carry out HIPAA-compliant marketing. 

patient no-show policy
patient no-show policy
Write the best no-show policy for your practice (and patients)

A strong no-show policy not only reduces late and no-show appointments but protects your practice revenue and patient relationships. Here’s how.

HIPAA-compliant patient reviews
HIPAA-compliant patient reviews
Your guide to HIPAA-compliant patient testimonials and reviews

Online patient reviews are part of promoting your healthcare practice — but it’s vital to stay HIPAA compliant. Here’s how.

Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
9 tips physicians can adopt to beat the tripledemic threat this winter

Here’s what you need to know as a healthcare provider to mitigate the spread of the tripledemic COVID-19, flu, and RSV viruses.

Physician explains the Value in Health Care Act of 2023 to a patient
Physician explains the Value in Health Care Act of 2023 to a patient
Value in Health Care Act of 2023: What providers need to know

The Value in Health Care Act of 2023 enables providers to both optimize medical costs for patients and improve patient outcomes through financial incentives.

employee retention in healthcare
employee retention in healthcare
Why employee retention is key to optimizing practice operations

Improving employee retention is a key to optimizing operations across cost efficiency, care delivery, and practice success.

automation in healthcare
automation in healthcare
Embracing the future: How automation in healthcare transforms medical practice operations

Learn how you can improve efficiency and profitability with the help of medical practice management software.

Physician reading about why documentation is important for medical coding
Physician reading about why documentation is important for medical coding
Leveraging medical record documentation for medical coding accuracy and revenue integrity

Improving the accuracy and completeness of healthcare documentation is vital. Here are tips on exactly how to improve your documentation.

Physician looks out office window preparing to answer patient questions about what is a tripledemic
Physician looks out office window preparing to answer patient questions about what is a tripledemic
What is a tripledemic and how can physicians fight the threats posed?

As the country prepares to head into another cold and flu season, here are strategies to protect your and your patients’ health — as well as save your practice time.

medical spa promotion for holidays
medical spa promotion for holidays
10 fun and festive medical spa holiday promotion ideas

These marketing tips will help you connect with new and current patients during the holiday season.

Medical billing company employees work on calculations while learning about revenue cycle management news
Medical billing company employees work on calculations while learning about revenue cycle management news
Smiling person looks at phone making a Google appointment with a healthcare provider
Smiling person looks at phone making a Google appointment with a healthcare provider
Patients can book directly through Google Appointments

Follow these simple steps to increase your online reach and allow patients to find you — for long-term practice success.

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