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The patient no-show calculation rate is a metric to help track patient experience, and these 7 tips can help you improve it.

Having diverse revenue streams equals healthy revenue cycle management for your practice. Here are 5 approaches to explore.

High patient retention can shrink your availability gap. Here’s how patient rewards and loyalty programs can help.

Use this guide to shape your practice’s marketing strategy to retain current patients and attract potential patients.

Discover research around why both patients and practices miss appointments or cancel at the last minute.

Revenue cycle management (RCM) is far more than the mechanics of billing and collections. Here are opportunities to improve your practice’s revenue.

Due to increased demand, many mental health practices may be open to having a billing company assist them. Here are tips to market to them.

Good communication between the back office and front desk is necessary for quality care. It’s time to create a cohesive team.

Understand the mental health challenges Americans are experiencing during this holiday season and what tips healthcare workers have to offer.

Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.

X might be a valuable part of a practice marketing plan. Here’s what you need to know.

Use these tips to help you create the perfect Instagram name for doctors.

A summary of November RCM news

5-star doctor reviews from happy and satisfied patients can help grow your credibility, patient volume, and revenue. Here’s how.

Discover how no-show fees can discourage missed appointments — and how you can bill patients who miss appointments the right way.

Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.

Learn what really earns patient loyalty and why it’s the key to a successful practice.

Follow-up appointments are an important part of patient retention and quality care. Here’s why they matter — and 4 templates to use when you reach out to patients.

Use these tried-and-true appointment reminder templates to keep your schedule full, reduce no-shows, and elevate the patient experience.

Accountable Care Organizations (ACOs) are groups of healthcare providers and hospitals that come together to coordinate care for Medicare patients.

Use these medical pages on Facebook as inspiration as you craft your page to reflect your branding and services. 

Performing an internal HCC audit helps physicians identify compliance risks before payers do. Here are steps to help practices get started.

What is patient consumerism, and how does it impact your practice? Here are 5 tools that positively impact the patient experience.

Wondering how to measure patient engagement? Here are 5 key performance indicators you can use to measure the efficacy of your efforts.

Here’s the essential guide with concrete tips and examples for how your practice can carry out HIPAA-compliant marketing.