The Intake

Insights for those starting, managing, and growing independent healthcare practices

All Articles

practices losing revenue due to Change Healthcare cyberattack
practices losing revenue due to Change Healthcare cyberattack
Change Healthcare cyberattack devastates independent practices nationwide

80% of independent practices have said they lost revenue, some practices consider bankruptcy

independent practices are better than hospitals
independent practices are better than hospitals
Unlocking the competitive edge: 3 advantages independent practices have over hospitals and corporations

Deciding between private practice and larger health systems can be challenging for new and experienced healthcare providers alike.

Image depicting RPA vs. AI for medical billing
Image depicting RPA vs. AI for medical billing
RPA vs. AI for medical billing: What does the future hold?

Will artificial intelligence replace robotic process automation (RPA)? Here’s what medical practices and RCM staff need to know to stay profitable.

better medical billing
better medical billing
2024 getting paid strategies for independent practices and billing companies

The key to preventing billing errors and claim denials is preparation.

Staff member demonstrates how to improve customer service at your medical practice by helping patient with intake on tablet
Staff member demonstrates how to improve customer service at your medical practice by helping patient with intake on tablet
7 ways to improve customer service at your medical practice

Try these 7 strategies to improve patient experience and retention.

Get expert tips, guides, and valuable insights for your medical practice
Physician smiles while reading about the least stressful medical specialties on tablet
Physician smiles while reading about the least stressful medical specialties on tablet
What are the least stressful medical specialties?

According to a recent survey, these are the least stressful medical specialties.

Cybersecurity in healthcare
Cybersecurity in healthcare
Cybersecurity in healthcare guide: Stop, respond, recover

This guide equips providers with the best knowledge and tools to navigate the complex world of cybersecurity in healthcare.

vital signs RCM column-march 2024
vital signs RCM column-march 2024
Vital Signs: A March 2024 wrap-up of revenue cycle management healthcare news

This March 2024 RCM roundup highlights the ongoing recovery from the Change Healthcare outage, along with other key news such as Medicare payments reform, the role of private equity in practice acquisitions, the integration of AI tools by doctors, a new CMS primary care payment model, and a projected physician shortage.

MACRA MIPS updates guide
MACRA MIPS updates guide
2025 MIPS and MACRA updates: A guide for clinicians and medical billers

Discover critical 2025 MIPS and MACRA updates affecting your practice’s reimbursement, performance thresholds, and scoring changes you need to know now.

digital patient experience to future proof your healthcare practice
digital patient experience to future proof your healthcare practice
Future-proof your practice with digital patient experiences

Technology is the cornerstone of modernizing your practice operations. But it’s more than just a tool — it’s a partner that helps you streamline and elevate the patient experience.

Key lessons from the Change Healthcare cyberattack
Key lessons from the Change Healthcare cyberattack
Key lessons from the Change Healthcare cyberattack

Discover how the Change Healthcare cyberattack has revealed crucial cybersecurity lessons — and learn strategies to protect your practice against the ever-evolving threat of ransomware.

tips for physicians on cyberattacks
tips for physicians on cyberattacks
Physician cybersecurity: 9 tips to protect patient health records from cyberattacks

Healthcare providers can protect patient records and help prevent cyber threats with these actionable tips.

What medical billing companies need to know about the Change Healthcare cyberattack
What medical billing companies need to know about the Change Healthcare cyberattack
What do medical billing companies need to know about the Change Healthcare cyberattack?

The Change Healthcare cyberattack has disrupted medical billing processes for many. As a billing company, here’s how you can coordinate with payers and clients to mitigate the impact on transactions and revenue.

What practices and medical billing companies need to know about the Change Healthcare cyberattack
What practices and medical billing companies need to know about the Change Healthcare cyberattack
Daily updates: What to know about the Change Healthcare cyberattack 

The ransomware attack on Change Healthcare has caused widespread service disruptions across the US healthcare system. Here’s what medical practices and billing companies need to know.

Change Healthcare
Change Healthcare
Change Healthcare cybersecurity attack: What does this mean for my practice?

Navigating the fallout and understanding the impact on your healthcare practice

Graphic depicting financial policy for medical practice
Graphic depicting financial policy for medical practice
How to write an effective financial policy for your medical practice (with free checklist)

Use this checklist to create a clear, complete financial policy for your medical practice — and help your practice thrive.

Medical professional helps patient with patient billing statements
Medical professional helps patient with patient billing statements
Patient billing statement best practices to improve medical billing

Apply these strategies to boost patient satisfaction and improve financial outcomes for your practice.

vital signs feb 2024
vital signs feb 2024
Vital Signs: February 2024’s wrap-up of revenue cycle management healthcare news

February 2024’s RCM wrap-up includes updates around the availability of procedure volume data on Medicare.gov, strategies to combat physician burnout through note bloat reduction, and why the industry is on high cybersecurity alert.

Medical practice staff look at computer working on verifying medical insurance eligibility
Medical practice staff look at computer working on verifying medical insurance eligibility
5 tips to achieve 100% patient insurance eligibility verification

These strategies will help you improve your process for verifying medical insurance eligibility and achieve 100% eligibility verification.

the 2024 blood donation shortage and solutions
the 2024 blood donation shortage and solutions
Medical experts weigh in on the national blood shortage

Discover experts’ opinions on the nation’s blood shortage and learn how independent practitioners can help.

Medical professional works with patient during patient experience week celebrations
Medical professional works with patient during patient experience week celebrations
12 Patient Experience Week ideas to celebrate staff and empower patients

Patient Experience Week starts Monday, April 28, 2025. We’ve compiled tips and best practices for you to use this year.

US search trend data for medical symptoms and advice
US search trend data for medical symptoms and advice
Online medical advice: How Google and TikTok are shaping patient behaviors

Explore the impact of digital searches on health concerns and the growing reliance on online advice over traditional medical consultations.

American sentiments on futuristic tech
American sentiments on futuristic tech
Survey: Americans’ perceptions of Apple Vision Pro and Neuralink in healthcare

Futuristic Tech is here to stay. Learn how healthcare practitioners and patients feel about these latest tech innovations.

Best ways to collect patient payments
Best ways to collect patient payments
A step-by-step guide to collecting patient payments

Here’s how healthcare practices can be set up for success when it comes to collecting patient payments.

Doctor looks through window pondering solutions to physician burnout
Doctor looks through window pondering solutions to physician burnout
Physician burnout by specialty 2024: Navigating stress in the healthcare industry

Read about the top causes of physician burnout and why independent practitioners have an advantage over health-system providers.

Stay Ahead with Expert Healthcare & Billing Insights

Get the latest industry updates, financial tips, and expert strategies — delivered straight to your inbox.