Top reviews
Doctor was great Receptionist and med assistant/nurse was great. The only thing I can say when I called for an appt the lady whoever I was talking too needs an in-service customer service skills. I talk with politeness. When I aShow moresked her one question (are there any open slots aside from the 11am). The lady raised her voice and said : we are very busy. I get it but the thing is you can always answer in a respectful manner. I told the lady " it's ok, I was just asking kindly maybe there is another opening." Just fyi, we all have different situations and events going on in our lives. In this world we live in, let's try to be kinder and listen attentively. I know she didn't mean it...but next time pls be mindful of the patients who seek care in your business. I have been bringing my son there for 13 yrs now. We have to keep the standards at par, 10/10 customer service. God bless. Again, no offense..just room for improvement for all of us.
My experience overall with Dr. Kapen went well. He was polite and professional and addressed all of my questions. My biggest complaint was the wait time to see the doctor. My daughter had a 9am appointment, we were on time for thShow moree appointment, but did not see Dr. Kapen until 9:40am. No one came in to check on us, or provide an update on when the doctor would be in, and Dr. Kapen did not acknowledge how long we had to wait when he came into the room. I am a working mom so my time is valuable, and I did not appreciate having to wait for 40 minutes. That 40 minute delay affected my work schedule for the rest of the day.
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Got questions for
Dr. Ehud Kapen, MD?
Ehud H. Kapen, MD, known to the team at Southfield Pediatric Physicians, PC, as “Dr. Udi,” is a board-certified pediatrician dedicated to providing comprehensive care to children in Bingham Farms and Novi, Michigan.
Dr. Kapen earned his Doctor of Medicine from Wayne State University School of Medicine in Detroit, Michigan, after receiving his Bachelor of Science degree from the University of Michigan in Ann Arbor. Dr. Kapen then completed his residency in pediatrics at Children's Hospital of Michigan.
Having been in practice for over two decades, Dr. Kapen brings a wealth of experience to the team at Southfield Pediatric Physicians, PC. He cares for children of all ages, from newborns to teenagers. Dr. Kapen is skilled in the diagnosis of both acute and chronic conditions and partners with parents throughout every step of their child’s healthcare journey.
Dr. Kapen is fluent in both English and Hebrew. He welcomes new patients to Southfield Pediatric Physicians, PC.
ADHD
Adolescent Health
Asthma & Allergies
Breastfeeding Support
Immunizations
Newborn Care
Physical Exam
Same Day Sick Visit
Well Child Exam
Locations (2)
Southfield Pediatric Physicians, PC
39525 W 14 Mile Road
200A
Novi, MI, 48377
Southfield Pediatric Physicians, PC
31500 Telegraph Road
105
Bingham Farms, MI, 48025
More About Dr. Ehud Kapen, MD
NPI Number
1801886361
Provider's Gender
Male
Reviews
Our family just loves it here! We’ve been coming to this practice since our first child was born and now we happily go there with both kids! Great physicians all around. Dr. Kapen is a great and kind doctor!
Dr Kapen, is always amazing with our son. Greatly appreciated.
Dr. Kapen was very friendly. We even got a juggling show at the end!
I absolutely love Southfield Pediatrics. Very friendly, professional and efficient.
it was friendly (the staff) was seen relatively quickly. pleasant experience. My situation was handled professional. doctor was pleasant and professional.
Dr. Kapen is the absolute best! My son has been going to this office since he was born! Love it here!
Attentive, knowledgeable and great service.
The staff and doctors really make you feel like you're their only patient.
Dr Kapen is the best !!!! Friendly, knowledgeable, and my kids adore him.
Very good doctor
The staffing was really nice we was not there long the doctors was very nice!!
The staff is always very friendly and helpful.
I have been taking my children to see Dr. Kapen at Southfield Pediatric’s ever since my oldest son was born which was 19 years ago! I love the environment, and the personable experience that I feel from the staff
My children have been with Southfield Pediatric for a long time. My oldest is too old to go now, but he was a patient of Dr. Kapen. Now my youngest also see Dr. Kapen. I never felt Dr. Kapen didn't take my concerns seriously. He never rush me when I need to ask questions. My child likes him and his funny ties he wear. Truthfully, all the doctors are very good.
Love the staff medical assistant are really great and friendly
Dr. Kapen is wonderful. He's does great with the kids!
Dr. Karen is a great doctor, he communicated well with my children and asked the right questions.
Staff is friendly, never have to wait long. Dr Kapen is the best! He takes his time with us, listens to us, offers his thoughts and/or suggestions, it’s never a one sided conversation with him. He has helped our son so much!
Awesome
Awesome
Great
Loved the staff!
Great service as always
Thx
Thx
Been my sons doctor since he’s been born Wouldn’t ever change!
Very friendly
Good
Dr. Kapen is great!
Great Experience