Chiropractor
3031 Airport Pulling Rd N
Naples, FL
Top reviews
I wish that after coming there for over a year I would have the same level of acknowledgment and care about payment as I do in treatment. It’s always a hassle. Last time a girl said I underpaid the visit before. Which wasn’t trueShow more. I asked to see the visit record and she became flustered and rude. Someone else came over and it turns out It was from last December when my insurance didn’t pay the whole amount. They couldn’t explain why. When I asked what had happened she couldn’t explain and just said I under paid and needed to pay more. I was not going to just pay without knowing what or why. She couldn’t explain. Another person came over and looked at the chart and was rude to me because I was asking for clarity. She said the first girl was trying. Frequently they make a deal about needing authorization from my insurance and that’s why they need more $. I’ve had the same insurance for 20+ years. My prior Chiropractors kept up in keeping the authorization current and never had issues or hassled me about it. The thing is I pay every visit and I am happy to pay. However, they’ve gotten the amounts wrong more than once not being clear of what treatment I received or they’ve hassled me about my insurance. They make it feel very uncomfortable. I’ve referred others to this office and I’ve heard similar complaints from them so much so I’m considering not referring. Most front office are very very pleasant but sometimes the attitudes make me feel like I’m a suspected criminal trying to sneak out without paying. I wish one pleasant person with some knowledge would handle payments and be willing to explain without obvious frustration if there are questions. Customer service is excellent in every other way but I dread the $ part. I try to be very pleasant with one person especially or she gets rude quickly. This shouldn’t be a regular occurrence. It’s also uncomfortable to have these conversations in a filled waiting room and I’ve overheard others having similar issues. I might not ever have said anything but I was pestered with this survey in a couple ways after last visit. Keep offering great healthcare and start bringing the financial care up to that level.
It has been an amazing experience with my health challenge. Not to discount my 2 previous physician’s for the service and improvement they provided, after several months of treatments, being discouraged seeing and experiencing soShow more little relief from severe pain of sciatica, hip, neck and knee issues due to baker’s cyst swelling and a tearing in the knee. I switched to the Feel Amazing Spine & Joint Institute. My persistence and searching for a holistic treatment approach to healing that would put Humpty Dumpty back together again, l found my place. After an initial consultation to see if Dr. Hiler could help me, in a relatively short time, I’m receiving profound, personalized help. I’m experiencing relief, I’m responding well to his treatment protocol, adjustments and each time I’m slowly but surely improving a little. I’m now feeling hopeful and confident that after my second set of 10 treatments I will be able to resume all of my regular activities and l will have a complete recovery. I’m extremely grateful to Dr Hiler for his particular treatment tailored for me, what a blessing, I’m a work in progress. One more comment, everyone of his staff has a very friendly and professional attitude Thank you
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Got questions for
Dr. Richard Hiler, DC?
Richard Hiler, DC, DABCN, is a board-certified chiropractic neurologist at Feel Amazing Institute in Naples, Florida. He specializes in peripheral nerve conditions, vertigo, balance disorders, orthopedic conditions, and much more.
Dr. Hiler graduated Magna cum laude from Life University of Chiropractic in Atlanta, Georgia. He completed postgraduate training in Neurology and Orthopedic rehabilitation and has many years of experience treating disc and nerve conditions as well as shoulder, elbow, wrist, knee, ankle, and foot problems. Dr. Hiler holds advanced certifications in whiplash, spine traumatology, concussion, vestibular rehabilitation, and spinal decompression therapy. He is also trained as a Medical Audit Specialist and a Clinical Financial Auditor for personal injury cases.
Dr. Hiler moved to Naples in 1998 and opened his own practice soon afterward. He has extensively studied and treated patients using revolutionary VAX-D spinal decompression therapy for low back pain and neck pain after learning about its many benefits for patients.
As a board-certified chiropractic neurologist, Dr. Hiler is highly qualified to treat nerve pain, disc conditions, dizziness, scoliosis, injuries, joint degeneration, and spine pain, as well as numerous other conditions many patients face.
He enjoys helping his patients achieve superior musculoskeletal functioning, improved mobility, and a better quality of life. Dr. Hiler welcomes his patients to the Feel Amazing Institute and looks forward to caring for them.
Neuropathy
Spinal Decompression Therapy
Auto Injuries
Chiropractic Care
Rehabilitation
Joint Injections
Acupuncture
Federal Injury Center of Naples
Location
Feel Amazing Spine & Joint Institute: Dr. Hiler
3031 Airport Pulling Rd N
Naples, FL, 34105
More About Dr. Richard Hiler, DC
NPI Number
1750483806
Provider's Gender
Male
Reviews
Dedicated
Above and beyond Good!!! Great!!!!!
Dr Hiller is simply the best chiropractor in Florida. He listens well and fixes the cause of the issues more than just cracking backs. Try him 3 times and you will NEVER go anywhere else. Just the best!!!
Wonderful place. Always nice and friendly and great at making you feel great.
I have been seeing Dr. Hiler for over 15 years and he has always made me ‘feel amazing’. His staff is extremely professional and courteous. I wouldn’t consider going anywhere else.
Dr Hiler listened to what I said and addressed the problem right away. He is amazing, with all the neurology he has added to his Chiropractic practice! He explained what he was doing, and as I was leaving, I announced to his staff, “I feel amazing!”
I have been having either a migraine or a headache every night. I went to Dr. Hiler and I finally haven’t had a headache for the 1st time in a very long time!! I highly recommend him!
Excellent treatment and service from the whole team.
They were very thorough.
I feel so much better today met Dr. Hiller and his compression gone work for the first time. He said I might feel a little better but I think I feel a lot a lot better. Looking forward to going back on Tuesday would definitely recommend this practice to anyone.
Never felt better after. Dr. Treatment
Dr Hiler is great Linda at the desk is great too Very happy with this practice Larry Roth
One, of many, impressive qualities I've experienced here is periodic treatment changes for my issues, based on Dr. Hiler's thorough assessment at each and every visit. Individualized care! As a long-time Registered Nurse, I get asked what to look for when choosing between a new PCP, or perhaps a Specialist. I always suggest, "ALL ELSE BEING EQUAL in your decision-making, go with the provider whose staff has been the most professional, accommodating, and helpful, throughout your initial encounters. You come to rely on them, as much as your medical provider. Only, in ways that are different, but make the difference!" All the staff at Amazing Spine Institute, from the front desk, to the treatment techs, consistently provide a very positive experience!
Donna is the best rich
Dr. Hiler inspires confidence. He is the consummate professional— competent, explains treatment step by step and is a very good listener. His staff is kind and considerate. The environment is pleasant.
Professional, friendly staff. My health is much better due to Dr Hiler.
Great service.
Awesome Dr.Richard Hiler
Dr Hiler and staff are wonderful. Everyday I feel a bit better on may way to full recovery. So happy with the care and professionalism.
I can't say enough about everything that I encounter when I go to Dr.Hiler. He helps me tremendously and the staff are wonderful!!!
feeling good-what more needs to be said?
Dr Hiler keeps my body in line and out of pain. His staff is the best. He did my knee stem cells which has prevented me from having replacements. I will forever be grateful to him and his staff.
Very nice people !
Very professional and knowledgeable staff.
Listens to your problems.
Very professional, attentive, and direct.
Dr. Hiler and the staff are amazing. I felt pain relief immediately at my first visit. I find Dr. Hiler to be an experienced professional with a caring manner.
I always feel better after my adjustment.
Very thorough treatment during my most recent appointment.
Everyone is welcoming and free and knowledgeable!! Dr. Hiler always fixes the issues I have!!